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LETTER FROM CHANDLER, ARIZONA To Whom it Concerns, I spent 6 weeks researching my 2000 Toyota 4Runner. I know almost everything there is to know about that vehicle. After evaluating and re-evaluating, comparing and re-comparing, I walked into a dealership told them exactly what I wanted and what I would pay for it- there was no discussion and no disappointment. It was the most painless purchase of a vehicle I have ever done and I owe it to the research and preparation before the purchase. After buying my Toyota, it occurred to me that I was now going to have to find a security system to protect it. I had never bought a security system before but I turned to the Internet for help. I came across many sites and learned that it wasn't going to be an alarm that would protect my vehicle, nor would it be a chip inside the Toyota factory key, nor was it going to be a steering wheel club, or even a recovery system. I read about the numbers of cars stolen, how most cars taken are hot wired and how most alarms can be beat by the professional thief. There were examples I came across and almost every system discussed showed how a professional thief can take your vehicle- its unsettling to realize you are vulnerable and that you may have purchased false security- just look at the statistics! I investigated Cobra, Lojack, Audiovox, Keymaster, Code M, Brant, Viper and Vortex to name a few. Falcon Security makes an Auto Taser that will jolt thieves with 5900 milli-watts of electrons and while that is amusing to think about I know there will be a way for the thief to beat it eventually and I don't want the punch line to be at my expense. So after studying systems for about two weeks I decided on the PowerLock by Ultimate Security Systems Corp. in Irvine, CA. I read the website and had the information about the product sent to me. Next, I contacted James Cooper who gave me more information about the product and helped me locate someone in my area to install the product. As it turned out the company near me that was going to install PowerLock was just being introduced to the product and a little slow in getting started. As I waited for this install company to be more familiar with the product before installing it I received an internal company memo about cars being stolen from our parking lots. I am not kidding, there really was a memo. We are a computer company we have the latest gadgets constantly being introduced to us and despite 24 hour camera watches, a great security personnel, and local police making passes through our parking facility thieves were still able to steal cars away from us while inside we never knew it was happening. I decided to follow up with Mr. Cooper and let him know I was in need of his Company's PowerLock. I knew this was the security protection I had wanted and I felt anything else (based off of my research) I wasn't going to be protected. Mr. Cooper worked a lot with me and always kept me informed and finally got Mr. Kenton Cowdry to assist. I sent him the company memo I had received, I spoke with him several times at length about the system and he, like James Cooper, always helped me by answering my questions and concerns and always returned my phone call. Finally, Mr. Cowdry found me someone to get the system installed. He took care of everything, all I had to do was show up and pay for the system. I was extremely pleased and was told by the gentleman (Mike) that installed the system that even he thought it was very good. Leo, the manager, at Kustom Kar Sound in Mesa oversaw the installation for me and told me that they would begin selling the systems and I guarantee I will refer the USSC PowerLock and Kustom Kar Sound to install it. Why did I decide on this system over so many others? It wasn't just the exceptional customer service, although I must admit it adds a great deal to their product, it was because they guaranteed my 4Runner could not be hot-wired. I know from my research that is how most vehicles are taken. I feel my 4Runner is protected and once again the research and preparation before the purchase helped me to insist that for my own peace of mind I have this product. Mr. James Cooper and Mr. Kenton Cowdry deserve a lot of the credit in making it happen as well as Leo and Mike at Kustom Kar Sound. My Thanks to everyone involved. It made a difference to this satisfied customer. Earl "Gene" Perry |